Support

Frequently asked questions

My purchase doesn't show. How do I restore it?
In IQora go to Settings › Purchases › Restore Purchases, signed in with the same Apple Account you used to subscribe.

How do I cancel my subscription?
iPhone Settings › Apple Account › Subscriptions › IQora. Cancel at least 24 hours before the end of the current period or free trial to avoid the next charge; access continues until the end of the paid period. Refunds are handled by Apple at reportaproblem.apple.com.

Why does my score change between tests?
Every test is generated with new questions and adapts to your answers, and results are affected by fatigue, distractions and time pressure. Your IQ score is an estimate for self-improvement and entertainment, not a clinical, medical, psychological or official assessment. The full (30-question) test gives a more stable estimate than the quick (15-question) test.

How do I delete my data?
All your data is stored only on your device. In IQora go to Settings › Data › Reset All Data to delete your test results, streak, badges, game records and program progress. Deleting the app also removes everything it stored on your device. Your subscription is not affected. See the Privacy Policy for your rights.